facebook-pixel

Knowledge Base

Authorizing Our Service

What IT Staff Needs To Know

To authorize CommSafe AI’s access to your company’s mail server, a user with Administrative permissions will need to perform the authorization process. The authorization process is handled by Microsoft’s Auth features. Microsoft Sign In details are never provided to CommSafe AI.

Screen Shot of Microsoft Authorization process - CommSafe AI

Getting Started

Setting Roles

Our onboarding wizard will walk you through setting the two main roles for the application. You can also modify the users assigned to roles at any time.

Internal Moderators

External Moderators Internal Moderators RolesExternal Moderators Internal Moderators Roles External Moderators Internal Moderators Roles External Moderators Internal Moderators Roles External Moderators Internal Moderators Roles External Moderators Internal Moderators Roles External Moderators Internal Moderators Roles

External Moderators

External Moderators Internal Moderators RolesExternal Moderators Internal Moderators Roles External Moderators Internal Moderators Roles External Moderators Internal Moderators Roles External Moderators Internal Moderators Roles External Moderators Internal Moderators Roles External Moderators Internal Moderators Roles

Notifications

Email Notifications

Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications

Text Notifications

Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications Email Notifications Text Notifications

Exclude Emails

Excluding Internal Emails

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Excluding External Emails

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Incidents

The Incident Inbox

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Reviewing New Incidents

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Flagging Incidents

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Dismissing Incidents

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Support And Feedback

Submit A Support Request

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Submit A Support Request

Submit Feedback

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Submit A Support Request

Submit A Feature Request

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Submit A Support Request

Frequently Asked Questions

How Does This Work?

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.